Right of withdrawal



Return policy


Return Policy


You have the right to cancel within fourteen days without giving any reason this contract.

The withdrawal period is fourteen days from the date, who have taken last in possession of the goods you or a third party named by you, other than the carrier or has.

To exercise your right of cancellation, you must contact us (Akustik Perefekt, information on the legal representative: owner: Horst Wenzel, legal address: An der Ziegelei 2, 53127 Bonn E-mail address: Fax: +49 3222/240 86 25 , Phone +49,228,937 97 430) by means of a clear explanation (such as a consigned by post mail, fax or email) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form which is not mandatory, however. Alternatively, you can notify us orally or by telephone.

You can also upload to our site down the model withdrawal form or any other unequivocal statement to complete and submit to us. Make use of this opportunity, we will forward to you immediately (e.g. by e-mail) confirmation of the receipt of such a withdrawal.

In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

The right of withdrawal does not exist with

• Supplies of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable because of its nature for a return.

• The same applies to kits that have already been assembled by the customer or where changes have been made by the customer.

• delivery of goods that are not pre-made and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer.

• Contracts for the supply of goods when they were mixed after delivery due to their nature inseparably with other goods.


Effects of withdrawal

If you cancel the contract in a timely manner, we will all payments we have received, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery) without delay and at the latest within fourteen days from the day back, on which the notification is received through your revocation of the contract concluded with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.


The customer bears the cost and risk of returning the goods.


The customer shall bear any diminished value of the goods only if this value loss is due to a not necessary to ascertain the nature, characteristics and functioning of the goods handling by the customer.


For all other goods: We may withhold the reimbursement until we have received the goods back or until you have provided proof that they sent back the goods, whichever is the earlier. You have the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract, to acoustic Perfect, owner: to give Brungsgasse 14, 53117 Bonn or Horst Wenzel, address. The deadline is met if you send back the goods before the period of fourteen days. In the case of an effective return the mutually received benefits are to be refunded and, if necessary pulled uses.

The right of withdrawal does not exist

In case of deterioration of the thing and use (eg benefits), some of which can not be edited or not, or only in deteriorated condition, you must pay us compensation for lost value. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond testing the properties and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the payment for us to receive.


The return or the return request must be sent to:


Company: Perfect acoustics

Information on the legal representative: owner: Horst Wenzel

legal address: An der Ziegelei 2, 53127 Bonn

E-mail address:

Fax: +49 3222/240 86 25

Tel +49 228/937 97 430



End of withdrawal